Frequently Asked Questions
Welcome to 12am LLC. Here are quick answers to common product, shipping, and return questions.
What does 12am LLC sell?
12am LLC sells bath and shower essentials, including shower fixtures, filters, towels, mats, organizers, tub accessories, and bathroom cleaning tools.
How can I contact support?
Email support@12amllc.com with product, order, shipping, or return questions.
Can I return an item?
Eligible unused items in original condition may be returned within 30 days of delivery. Please contact support before sending a return.
When will my order ship?
Orders are processed during normal business days. Delivery estimates and available rates are shown at checkout.
Are product dimensions exact?
Dimensions and package weights are approximate. Please verify fit and compatibility before ordering bath, shower, or tub accessories.